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Ericsson Managed Services (recognised)

Ericsson Managed Services (Recognised)

Prospect is the recognised trade union for members working in much of Ericsson's Managed Services organisation, including Field Engineers, Field Operatives and C3 staff.

Our union recognition transferred over to Ericsson from BT/02 managers and for Vodafone engineers and team leaders along with TUPE.

In addition the union successfully campaigned for and gained trade union recognition on a voluntary basis for engineers working in the Field Services Organisation supporting MBNL and new employees in early 2010. 

The managed services environment is one where changes are regular, meaning that our Prospect reps in Ericsson are always very busy working across the different contracts we have established a record of working for members on a range of collective issues.

These include negotiating the first consolidated pay increase for some years, bargaining to ensure that members receive a fair settlement and redeployment where Ericsson instigates offshoring activities, protecting existing benefits, successfully negotiating over significant changes to working patterns and establishing constructive consultation around reorganisations or relocations of work to safeguard members interests.

In addition, over several years we have established a good record of helping members sort out individual issues through our experienced and trained union representatives.

We are also helped by the high levels of membership that we have and professional and constructive way in which we go about our work.

Ericsson Managed Services News

Over the last couple of weeks Prospect has been contacted by members working in the Hayes Front Office team, expressing concern over the transfer of work to Romania.

Following our email to members on 9 September, we have now agreed voluntary severance terms with Ericsson.

The membership ballot of Ericsson's 2010 pay offer for employees in the H-J grades working in the Vodafone Managed Service has now concluded.