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BT Technology, Service and Operations


BT Technology, Service and Operations

Members in TSO are represented by an Industrial Relations Committee (IRC) of lay activists which meets quarterly and communicates with members regularly, ensuring that the union is aware and active on all key issues in this part of the business.

The IRC is responsible for pushing forward the union's agenda on issues such as:

  • resourcing
  • career development
  • performance management
  • work/life balance
  • equal opportunities
  • health and safety.

The pace of change and the scale of reorganisation in today's business make it essential that the union is there to represent your interests in these issues.

If you are not yet a member, why not join us today and look to see what we can do for you. If you are an existing member, you will find these pages invaluable.

Your union is most influential when it is growing. So if you are not yet a member, join us today! Being in the union means you have an independent voice. You can be confident that your views are heard, and your concerns understood, at the highest levels in the company. Working together with other members you can make a difference on the issues that matter to you. You can join online or over the phone on 020 7902 6600. If you prefer you can print off a membership form and post it back to us. If you are a member there are lots of ways - as small or large, as you like - that you can help us achieve more on your behalf. 

BT TSO news

TSO is now starting to roll out its Tech Pathways programme. This is designed to build on the BT Academy’s career pathways and maps out a career pathway for each technical profession by identifying the skills, accountabilities and experience required for each role. 

BT TSO Members' Update
19 June 2015

Redeployment Issues
06 February 2015

TSO (EES) Members’ Update
23 January 2015

Redeployment Issues
16 December 2014

BT TSO December Update
20 December 2013

Prospect in TSO Update
12 April 2013