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Prospect has been in discussion with BT about a new approach to performance management for some time – one that is more focussed on positive, regular conversations and less on process.

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The proposed settlement between BT and Ofcom on the future of Openreach can only proceed if legislation is passed extending the Crown Guarantee to protect the pensions of Openreach staff, says Prospect.

Members will have seen the statement from Gavin Patterson released this morning.