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CS Case Handlers


C&D Division Case Handlers

This page is intended to develop into a resource for case handlers providing useful information in one place.

It will contain links to slide presentations and recordings of knowledge calls as well as links to useful web sites and documents.

It is currently very immature but will be developed over the next few months.

If there is anything that case handlers feel would be useful additions from their experience please let know.

'Helping us to help you' - guidance for members

We have revised and simplified 'Helping us to help you' - the guidance to members approaching our help desk for support. You can download the guidance here;

Employment Law Updates / General Guidance

ID Title
2011/04185 Download now: Changes to Employment Rights 0301 - Changes to Employment rights

Homeworker Guides

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