Lines open Mon-Fri 08:30-19:00

Contact us

Contact us

MCC_number

Membership issues

Any enquiries relating to Prospect membership details, eg change of address, subscription payments, etc please call 0300 600 1878 and select option 1, or email membership@prospect.org.uk

Work-related issues or questions

Most Prospect members should speak to their local rep or branch secretary in the first instance. There is a list of your local reps on the 'your union contacts' page (logged-in users only).

Members working in the communications, media and digital industries, and members of our London and South East Regional Branch, can contact Prospect's Member Contact Centre in the first instance on 0300 600 1878 or helpdesk@prospect.org.uk

Members working in the education and children's services industry, and members of our North East Regional Branch, can contact the Wakefield Helpdesk in the first instance on 01924 207890 or wakefield@prospect.org.uk

If you're not sure who to contact, please call our Member Contact Centre between 8:30am and 7pm Monday to Friday on 0300 600 1878. If you're unable to dial an '0300' number for any reason, please call +44 20 7902 6600.

General enquiries

Telephone

Our main switchboard number is 0300 600 1878 – choose option 4 for general enquiries, or option 1 for enquiries about Prospect membership details, eg change of address, subscription payments, retiring. Our advisors are available between 8:30am and 7pm, Monday - Friday.

If you're unable to dial an '0300' number for any reason, please call +44 20 7902 6600, or email us at helpdesk@prospect.org.uk and someone will respond to you as quickly as possible.

email

If you know the individual person you want to contact at Prospect, our e-mail addresses follow the format firstname.surname@prospect.org.uk

If you don't know the name of the person but your query is about one of the following matters please use the specified email address:

If none of the above is relevant you can contact enquiries@prospect.org.uk. This is a referral centre for general enquiries and it can take some time for your message to be passed onto the appropriate department.

Office locations

Prospect's headquarters is in London SE1, near Waterloo station. We also have offices in: