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IT & Telecoms News

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Performance Management in BT Retail

27 January 2012

You will have recently received notification of your Q3 marking for 2011/2012.As we enter Q4 it is important that your one to one with your Line Manager has addressed any concerns you may have and that your objectives and the standards expected of you in your role during the final quarter of 2011/2012 are clear

Vodafone TUPE transfer Newark

27 January 2012

Vodafone announced yesterday up to 200 employees in CS Newark are to be transferred to Teleperformance, a company specialising in outsourced contact centre solutions.

Telefonica UK MPG / PSG / RSG Grades Pay in 2012/2013

27 January 2012

We have reached a conclusion to the negotiations between Telefónica UK and the union over pay for this year and next.

Performance Management in Openreach

23 January 2012

Members will be aware that the union has been working hard with Openreach to ensure that individual performance is managed in line with the national BT wide agreement.

Prospect in BT - Group Negotiations round up

19 January 2012

Prospect has discussions with BT on a wide range of issues affecting you at work. Here is a quick round up of key live issues affecting Reward Framework grades across BT:

 

Other recent articles:

BT Global Services Sales Pay Plans procedures

Prospect has for many years engaged with BT Global Services (BTGS) on matters to do with sales pay plans. 

Over the coming weeks we will be consulted over the 2012-13 plans.

SOM Development Centres

SOMs (Senior Operations Managers) working in Service Delivery in Openreach will have heard today that the role is subject to some changes in emphasis, an updated job description and a re-focus of the capabilities and skills.

BT Retail Sales Excellence Programme

We recently met with BT Business for an update on the progress of the Sales Excellence programme

Airwave Update from the Prospect 2012 Project Team

As you know, Prospect has established a team of local Reps to talk to Airwave as we approach the London 2012 Olympics. This is obviously a major piece of work for the company, and one that affects many of our members.

Steria Pay Review 2012

Prospect has lodged its pay claim with Steria. The pay review date is April 1st 2012.

What has Prospect been doing in Telefonica UK over recent weeks?

Prospect has been working hard on behalf of our members within Telefonica UK and has produced this article which is designed to keep members up to date on the various issues within Telefonica UK affecting them.

Computacenter MPG Pay Review January 2012

Your Prospect representatives met Computacenter yesterday to start discussions on the pay review for January 2012

Restructuring announced in Yell Technology

Further to our previous communication the process of consultation around the proposed reorganisation in Technology has commenced. 

Further Restructuring Announced in Yell Technology

Yell have informed us that they are looking to hold another round of restructuring, this time in Technology. 

Telecoms union backs airwave over riot claims

Prospect has refuted press reports that failures with the Airwave police radio network contributed to the slow police response to the August riots.

BT Global Services Sales Charter

Members have raised questions regarding the Sales Charter.

Ericsson Field Services Organisation review of terms and conditions

Since emailing members on 8 November, Prospect representatives have consulted widely with you over the proposals laid out in Ericsson's letter dated 4 November 2011.

BT Operate Service Delivery Development Centres

BT Operate Service Delivery will be running Development Centres for first Line Managers in the next few weeks.

Changes to Sales and Bonus

In that email we reported that BT was proposing to halve the value of STA payments and to reduce the value of Step-Down Payments very greatly. This would only affect those moving to a role with a lower On Target Bonus - and this does not happen very often - but it is nevertheless true that the existence of the STA and Step-Down arrangements provide a valuable parachute for those facing a potentially very serious and immediate loss of income.

Field Services Organisation review of terms and conditions

Your Prospect representatives have for the last month negotiated with Ericsson with a view to reaching agreement by the end of 2011 on a number of terms and conditions.

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