IT & Telecoms News
You will have recently received notification of your Q3 marking for 2011/2012.As we enter Q4 it is important that your one to one with your Line Manager has addressed any concerns you may have and that your objectives and the standards expected of you in your role during the final quarter of 2011/2012 are clear
Vodafone announced yesterday up to 200 employees in CS Newark are to be transferred to Teleperformance, a company specialising in outsourced contact centre solutions.
We have reached a conclusion to the negotiations between Telefónica UK and the union over pay for this year and next.
Members will be aware that the union has been working hard with Openreach to ensure that individual performance is managed in line with the national BT wide agreement.
Prospect has discussions with BT on a wide range of issues affecting you at work. Here is a quick round up of key live issues affecting Reward Framework grades across BT:
Other recent articles:
Prospect has for many years engaged with BT Global Services (BTGS) on matters to do with sales pay plans.
Over the coming weeks we will be consulted over the 2012-13 plans.
SOMs (Senior Operations Managers) working in Service Delivery in Openreach will have heard today that the role is subject to some changes in emphasis, an updated job description and a re-focus of the capabilities and skills.
We recently met with BT Business for an update on the progress of the Sales Excellence programme
As you know, Prospect has established a team of local Reps to talk to Airwave as we approach the London 2012 Olympics. This is obviously a major piece of work for the company, and one that affects many of our members.
Prospect has lodged its pay claim with Steria. The pay review date is April 1st 2012.
Prospect has been working hard on behalf of our members within Telefonica UK and has produced this article which is designed to keep members up to date on the various issues within Telefonica UK affecting them.
Your Prospect representatives met Computacenter yesterday to start discussions on the pay review for January 2012
Further to our previous communication the process of consultation around the proposed reorganisation in Technology has commenced.
Yell have informed us that they are looking to hold another round of restructuring, this time in Technology.
Prospect has refuted press reports that failures with the Airwave police radio network contributed to the slow police response to the August riots.
Members have raised questions regarding the Sales Charter.
Since emailing members on 8 November, Prospect representatives have consulted widely with you over the proposals laid out in Ericsson's letter dated 4 November 2011.
BT Operate Service Delivery will be running Development Centres for first Line Managers in the next few weeks.
In that email we reported that BT was proposing to halve the value of STA payments and to reduce the value of Step-Down Payments very greatly. This would only affect those moving to a role with a lower On Target Bonus - and this does not happen very often - but it is nevertheless true that the existence of the STA and Step-Down arrangements provide a valuable parachute for those facing a potentially very serious and immediate loss of income.
Your Prospect representatives have for the last month negotiated with Ericsson with a view to reaching agreement by the end of 2011 on a number of terms and conditions.