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Ericsson Managed Services (Recognised)

Prospect is the recognised trade union for members working in much of Ericsson's Managed Services organisation, including Field Engineers, Field Operatives and C3 staff.

Our union recognition transferred over to Ericsson from BT/02 managers and for Vodafone engineers and team leaders along with TUPE.

In addition the union successfully campaigned for and gained trade union recognition on a voluntary basis for engineers working in the Field Services Organisation supporting MBNL and new employees in early 2010. 

The managed services environment is one where changes are regular, meaning that our Prospect reps in Ericsson are always very busy working across the different contracts we have established a record of working for members on a range of collective issues.

These include negotiating the first consolidated pay increase for some years, bargaining to ensure that members receive a fair settlement and redeployment where Ericsson instigates offshoring activities, protecting existing benefits, successfully negotiating over significant changes to working patterns and establishing constructive consultation around reorganisations or relocations of work to safeguard members interests.

In addition, over several years we have established a good record of helping members sort out individual issues through our experienced and trained union representatives.

We are also helped by the high levels of membership that we have and professional and constructive way in which we go about our work.

Ericsson Managed Services News

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Ericsson will be contacting around 150 employees were incorrectly reported to the HMRC.

08 May 2015

Prospect pressed the company to accept that a mistake had been made, and that it needed to act on it with haste.  The fix has taken longer than we would have liked, particularly as the mistake was originally caused by an error made by a company admin error in overpaying the STV in 2013.

Ericsson C3 Transformation - Offshoring

07 April 2015

Ericsson has announced the offshoring of a number of C3 functions to Bangalore, India.  This announcement will be deeply concerning for employees and Prospect members working in the C3 in Coventry and the colleagues that they support in the field.


Ericsson Pay Communication - Ballot result for 2014 and 2015

22 January 2015

Prospect members have concluded voting in our electronic ballot on pay for 2014 and 2015. Following intense and prolonged negotiations your Prospect team recommended acceptance of the offer.

Other recent articles:

Field Service Organisation Re-dimensioning

Ericsson Field Operations – Re-dimensioning Field Teams

Ericsson Ballot Result - Project Lytham/Payment for Change

Ericsson - Vodafone Managed Services - Project Pendleton – Proposal to exit from Aviator Way site, Manchester

Ericsson - Project Mars TUPE

Pay Negotiations 2012 – Prospect recommends enhanced offer

Prospect negotiates improvements to Ericsson Apprentice Pay and Development Plan

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