CMD Sector Case Handlers
This page is intended to develop into a resource for case handlers providing useful information in one place.
It will contain links to slide presentations and recordings of knowledge calls as well as links to useful web sites and documents.
It is currently very immature but will be developed over the next few months.
If there is anything that case handlers feel would be useful additions from their experience please let firstname.lastname@example.org know.
'Helping us to help you' - guidance for members
We have revised and simplified 'Helping us to help you' - the guidance to members approaching our help desk for support. You can download the guidance here;
Employment Law Updates / General Guidance
|2010/01456||The Homeworker - Autumn 2010|
|2011/01270||The Homeworker - Winter 2010|
|2011/01277||The Homeworker - Summer 2011|
|2012/00481||The Homeworker - Spring 2012|
|2012/01981||The Homeworker - Autumn 2012|