Prospect news stories
In this issue:
Pensions Member Nominated Trustee Elections 2013 Reminder, TGT employees - ITalent process, The 3 Ds, Are you in Sales and want to support you colleagues?, Leaving the company in December?, Another Good-Bye
You will have seen yesterday’s announcement that an agreed way forward for winter working has been agreed between the CWU and BT. The agreement covers how winter working will be managed this year and sets out a timetable for agreeing the approach in future years.
I have recently joined the Prospect Communications, Media and Digital (CMD) Sector as a Negotiations Officer. I will be taking over from Johanna Baxter as the Officer with responsibility for Prospect members working in Computacenter.
This briefing provides members with an update on customer service, continuous improvement and performance management.
Prospect has been in discussions with BT Wholesale about the ongoing reorganisation of Customer Service and the implications for our members.
Other recent stories: