Prospect news stories

Prospect has begun consultation over a restructure of the ‘retained’ Sales and Service organisation and changes to the HR team. There are a few elements to the proposals :-

Following months of rumour and speculation Telefónica’s announcement today of their intention to outsource the majority of Voice to Capita will not come as a surprise to many of you.

Prospect has had further meetings with Telefónica to discuss various options to address cost challenges associated with the company’s transformation programme.

This briefing aims to give you an update on some of the key issues that we, your Prospect representatives, are currently engaged in discussions on with the company. 

On Call

Prospect has met formally with Ericsson FSM (Field Services Management) management and HR to seek to agree a position on the operation of On Call on a multi-customer basis.