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Prospect news stories

Openreach Members Update October 2014

24 October 2014

Openreach Members Update October 2014

  • New National Officer and IRC
  • Performance Management
  • Re-organisations, team size
  • Member get Member
  • Health And Safety
  • Going on Leave? Be careful with your passwords!
  • Contribute

Performance Management Knowledge Calls

24 September 2014

Openreach will be inviting all Openreach managers to attend interactive knowledge calls on Q2 performance management.

Telefónica September Update

15 September 2014

Telefónica September Update

  • Update on Re-contracts
  • Customer Service ‘Model Office’ trial
  • Performance Management – how was it for you?
  • Moving up or Moving On?

BT Business & Consumer IRC Performance Management Mid-Year Check

21 August 2014

As we approach the mid -point in the performance year it is important that you are aware of your Q2 rating, ensure a 121 with your LM is in your diary and that you understand what is expected of you in Q3 and Q4. If you are in a sales role it is particularly important that your DPR rating is based on a basket of measures. The PM agreement is clear, it is your achievement against a range of objectives that determines your DPR rating, not just your achievement against sales targets

Performance Management Update

30 July 2014

Prospect met with BT Wholesale HR this week to discuss Performance Management (PM) concerns raised by members via the Prospect Helpdesk and our PM feedback channel callitout@prospect.org.uk. We discussed specifically the application of forced distribution, the misuse of the ‘Development Needed’ rating and the arbitrary setting of targets/objectives. We have received the following response from the Company which confirms BT Wholesale’s position on this. 

Earlier stories:

Members Update July 2014

BT Wholesale July 2014 Update

New standards for school improvement

Capita News April 2014

BT Wholesale Update April 2014

Airwave March Update

Performance management - 'call it out' good or bad

Prospect stress event offers solutions

Telefónica February Update

Performance Management & Sales Achievements in BT Business

New advice on civil service performance management

Update for BT Openreach members, January 2014

BT TSO December Update

Prospect BT Business & BT Consumer IRC Update

Airwave November Update

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